Contact

Contact

LowVisionGuide.org is published by Visible Living LLC. We welcome questions, corrections and feedback from readers, organizations and prospective partners.

To help your message reach the right place, please use the address that matches your reason for writing.

General questions, corrections and story ideas

For questions about an article, a suggested correction, a topic you would like to see covered, or general feedback, email editorial@lowvisionguide.org.

Please identify the relevant page so we can review it quickly.

Accessibility feedback

If you encounter a barrier using this website, or need information in an alternative format, email editor@lowvisionguide.org. See our Accessibility Statement for what to include in your message and how we respond.

Sponsorship and partnership inquiries

If your organization operates within the low-vision or blindness community and believes there is a genuine mission fit, email sponsorship@lowvisionguide.org. See our Sponsorship Policy before reaching out.

Editorial independence concerns

If you believe we have failed to follow our published editorial standards, email editorial@lowvisionguide.org and identify the relevant page, relationship or concern. See our Editorial Independence Charter.

Account and newsletter support

For help with your email subscription or account, email support@visibleliving.org.

Response times

We aim to acknowledge messages within five business days. Response time may vary depending on the nature of your request.

What we cannot provide

We are not able to provide medical advice, a diagnosis or an individualized clinical recommendation by email. See our Medical Disclaimer, and consult a qualified eye-care professional for medical questions.